{"id":15244,"date":"2026-02-11T09:52:49","date_gmt":"2026-02-11T09:52:49","guid":{"rendered":"https:\/\/koeky.nl\/boeken\/product\/the-new-gold-standard\/"},"modified":"2026-02-11T09:52:49","modified_gmt":"2026-02-11T09:52:49","slug":"the-new-gold-standard","status":"publish","type":"product","link":"https:\/\/koeky.nl\/boeken\/product\/the-new-gold-standard\/","title":{"rendered":"The New Gold Standard"},"content":{"rendered":"<p>5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company<\/p>\n<p>Wanneer het aankomt op verfijnde service en uitstekende gastvrijheid, overtreft The Ritz-Carlton Hotel Company alles. Dit boek onthult de geheimen over het leidershap dat het bedrijf zo succesvol maakt.<\/p>\n<p>&nbsp;<\/p>\n<p>Auteur: Joseph Michelli<\/p>\n<p>Taal: Engels<\/p>\n<p>Bindwijze: gebonden<\/p>\n<p>Rubriek: Leiderschap<\/p>\n<p>Leverbaarheid: Direct leverbaar<\/p>\n<p>Uitgever: McGraw-Hill<\/p>\n<p>Verschijningsdatum: <\/p>\n<p>Trefwoord:<br \/>\nklantgerichtheid<br \/>\ncustomer marketing<br \/>\nklantenbinding<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Wanneer het aankomt op verfijnde service en uitstekende gastvrijheid, overtreft The Ritz-Carlton Hotel Company alles. Dit boek onthult de geheimen over het leidershap dat het bedrijf zo succesvol maakte. In &#8216;The New Gold Standard&#8217; bekijkt Joseph Michelli leiderschap op alle organisatieniveaus om. Hiermee onthult hij de principes om klanten een exclusieve ervaring te geven.<\/p>\n","protected":false},"featured_media":15245,"comment_status":"open","ping_status":"open","template":"","meta":[],"product_brand":[],"product_cat":[19],"product_tag":[],"class_list":{"0":"post-15244","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-leiderschap","8":"first","9":"instock","10":"shipping-taxable","11":"product-type-simple"},"_links":{"self":[{"href":"https:\/\/koeky.nl\/boeken\/wp-json\/wp\/v2\/product\/15244","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/koeky.nl\/boeken\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/koeky.nl\/boeken\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/koeky.nl\/boeken\/wp-json\/wp\/v2\/comments?post=15244"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/koeky.nl\/boeken\/wp-json\/wp\/v2\/media\/15245"}],"wp:attachment":[{"href":"https:\/\/koeky.nl\/boeken\/wp-json\/wp\/v2\/media?parent=15244"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/koeky.nl\/boeken\/wp-json\/wp\/v2\/product_brand?post=15244"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/koeky.nl\/boeken\/wp-json\/wp\/v2\/product_cat?post=15244"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/koeky.nl\/boeken\/wp-json\/wp\/v2\/product_tag?post=15244"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}