Operations Management

Operations may not run the world, but it makes the world run!

To truly understand the way a business operates, you need to get your hands dirty – that’s how you get to appreciate what’s actually happening within an organization. Looking inside for the answers is what Operations Management is all about.

Learn from world-leading experts Nigel Slack, Alistair Brandon-Jones and Nicola Burgess and benefit from their wealth of experience helping improve businesses of all shapes and sizes. Strategic in its perspective, the book offers a comprehensive and practical way to explore key concepts and see them in action through a plethora of international examples.

Operations may not run the world, but it makes the world run!

To truly understand the way a business operates, you need to get your hands dirty –- that’s how you get to appreciate what’s actually happening within an organization. Looking inside for the answers is what Operations Management is all about.

Learn from world-leading experts Nigel Slack, Alistair Brandon-Jones and Nicola Burgess and benefit from their wealth of experience helping improve businesses of all shapes and sizes. Strategic in its perspective, the book offers a comprehensive and practical way to explore key concepts and see them in action through a plethora of international examples.

What makes Operations Management, 10th edition work so well?
– Clear structure (thanks to the “4 Ds” model of operations management)
– Real life examples through the ‘operations in practice’ boxes and case studies
– Worked examples blend qualitative and quantitative perspectives
– Critical commentaries pose alternative views where appropriate
– Summary answers to key questions in practical bullet points
– A New section in every chapter called ‘Responsible Operations’, which summarizes how the topic touches upon social, ethical and environmental issues